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Giantbank.com VS Citizens Trust Bank

Which bank is better for you?

  • Financial Rates: 4.0 Star Icon
  • Customer Service: 2.0 Star Icon
  • Variety of Terms: 5.0 Star Icon
  • Required Opening Amount: 4.0 Star Icon
No Rate Information
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Pros:

  • Most accounts offer competitive rates
  • Good variety of CD terms offered
  • Can apply through mail or online
  • Opening required amount is low

Cons:

  • Short-term CDs have low rates
  • Limited ways to fund CDs
  • Customer service has limited hours
  • Transfer interest to internal accounts
  • Financial Rates: 3.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Variety of Terms: 5.0 Star Icon
  • Required Opening Amount: 5.0 Star Icon
No Rate Information
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Pros:

  • Low opening required amounts
  • Good variety of CD terms
  • Can open CD terms online
  • Account statements are electronic

Cons:

  • Low interest rates on CDs
  • Jumbo CDs do not earn higher rates
  • Short-term rates are much lower
  • Customer service has limited hours
Giantbank.com CD Review

Most giantbank.com CDs offer competitive interest rates. The rates for some CDs are competitive with other online accounts. All of the CD rates are higher than typical bank rates. The CD terms that are 12-months and longer offer the most competitive interest rates.

There are a good variety of giantbank.com CD terms available. The terms range from 91-days to 60-month CDs. There are seven different terms offered through giantbank.com. You can apply for any of these CD terms online.

There are two options on how to open a CD with giantbank.com. You can apply for the CD online or fill out an application and send the application back through the mail. If you open the CD online there is a maximum opening amount of $50,000.

The opening required amount for giantbank.com CDs are low. Each of the CD terms requires $2,500 to open. You must keep a balance of at least $2,500 in the giantbank.com CDs to earn interest. Any amount over the required balance earns a competitive interest rate. The interest rates are not tiered.

The short-term CDs do not offer as competitive interest rates as the longer-term CDs. The 91-day, six-month, and nine-month CDs do not offer as competitive rates. These rates are still competitive. The rates are just not as competitive as the other giantbank.com terms.

giantbank.com limits the ways you can initially deposit money into CD accounts. Those ways include mailing in a check or a wire transfer. You can also transfer money from another giantbank.com account. The website does not say you can make the initial transfer from an external bank into a giantbank.com CD.

giantbank.com is an online bank. You can contact customer service through email, mail, phone, or fax. Customer service does have limited hours they are open. They are available Monday through Friday from 9 a.m. to 6 p.m. EST.

Customers can transfer the interest earned on giantbank.com CDs to other accounts. But, the money can only be transferred to other giantbank.com accounts. Those accounts include giantbank.com checking or money market accounts.

Read the full Giantbank.com review.

Citizens Trust Bank CD Review

The initial amount required to open standard Citizens Trust Bank CDs is low. All the standard CDs only require $500 to open. The jumbo CDs require $100,000 to open.

Citizens Trust Bank offers a variety of CD terms. The terms range from seven days to 60-months. There is a total of ten standard CD terms offered. The jumbo CDs also offer the same ten CD terms.

The CD terms offered through Citizens Trust Bank can be opened online. The application is online and completed entirely online.

The statements for Citizens Trust Bank accounts are free. To receive the free statements, signup to receive them electronically. If you wish to receive a statement in the mail, there is a fee of $5 per statement cycle.

The interest rates for Citizens Trust Bank are not competitive with other online CDs. These CD rates are competitive with typical bank rates. The interest rates are not tiered. Any amount over $500 earns the highest rate offered for Citizens Trust Bank CDs.

The jumbo Citizens Trust Bank CDs do not offer any higher interest rates. To open a jumbo CD requires $100,000. These rates are not competitive with other jumbo online CDs. The jumbo rates are not higher than the Citizens Trust Bank standard CD rates.

The short-term CDs hardly earn interest. The seven-day to 31-day terms, 90-day term, and six-month term earn very low interest. These term rates are similar to typical bank savings accounts. Online CDs earn much higher interest.

There are specific hours Citizens Trust Bank operates. Customer service is open Monday through Friday from 8:30 a.m. to 6 p.m. ET. You can call or email customer service. Citizens Trust Bank does offer some branch locations.

Read the full Citizens Trust Bank review.

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