Yes. Citizens Access is FDIC insured. The FDIC is an agency of the United States government that protects funds deposited in banks, up to $250,000 per customer, per bank. The money deposited in FDIC insured banks means money is backed by the full faith and credit of the United States government.

They offer seven CD terms. Those terms range from six months to five years. Each of the CD terms is FDIC insured.

Each Citizens Access CD term requires $5,000 to open.

You can fund the account by linking your Citizens Access account to an external account. Once you link the accounts, you can make electronic transfers. You can also mail a check to Citizens Access.

The easiest way is to link your Citizens Access CD to an external bank account. Once you link the accounts, you can transfer money electronically. Only transfer between the linked accounts during the grace period or once the CD reaches maturity. If you do not link the accounts, you can call customer service and request a check.

No. You can open just a CD with Citizens Access.

Yes. Each of the CD terms offer competitive interest rates. Their rates are some of the leading rates for online CDs. Citizens Access interest rates are much higher than typical bank CD rates.

Interest is compounded daily and paid monthly. You can credit the interest to the CD principal or transfer the money to another account.

For CD terms 12-months or less the fee is 90 days of interest. If the CD term is longer than 12 months, the fee is 180 days of interest.

To make changes to your CD, set up a maturity plan. To set up the plan call customer service. You can set up a plan before the CD reaches maturity.

Contact customer service to set up a CD maturity plan.

The grace period is ten days.

Yes. Citizens Access CDs have fixed interest rates. You can lock in the highest rate offered during the ten days after you fund your account. Once you lock in the rate, it will remain the same for the term.

Mobile banking is currently not available. You can access your accounts online through their website.

The interest rates for each CD term is competitive with other online CDs. They offer a good variety of CD terms. The opening required amount to open each CD is $5,000.

They offer security measures that comply with federal laws. Citizens Access encrypts information with Secure Sockets Layering. They offer fraud monitoring 24/7. Customer service can freeze your account if you suspect fraud.

The shortest term is a six-month CD.

The longest CD available is a five-year term.

Yes. Citizens Access also offers a savings account. Both the CDs and the savings account are for personal deposits only.

No. The Citizens Access CDs and savings accounts are only for personal deposit accounts.

By phone or through a secure message by logging onto your account online. Their customer service has specific hours. They are open Monday-Friday from 8 a.m. to 10 p.m. ET. Saturday, they open from 9 a.m. to 3 p.m. ET, and Sunday from 10 a.m. to 3 p.m. ET. If you send a message, you should hear back within 24 to 48 business hours.