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Citizens Access VS Popular Direct

Which bank is better for you?

  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Variety of Terms: 5.0 Star Icon
  • Required Opening Amount: 3.0 Star Icon
No Rate Information
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Pros:

  • Competitive interest rates on CDs
  • CD Rate Pledge guarantee
  • Good variety of CD terms offered
  • Encourages CD laddering

Cons:

  • High opening required amounts
  • Limited ways to fund your CD
  • Customer service sets up maturity plan
  • Only two ways to receive CD interest
  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Variety of Terms: 5.0 Star Icon
  • Required Opening Amount: 3.0 Star Icon
No Rate Information
Star Icon Star Icon Star Icon Star Icon Star Icon

Pros:

  • All CD terms offer competitive rates
  • Good variety of terms available
  • Customer service available 24/7
  • Opening CDs is completely online

Cons:

  • High opening required amount
  • Early withdrawal penalties are high
  • Cannot withdraw interest without a fee
  • Only one way to fund CDs
Citizens Access CD Review

Citizens Access CDs offer competitive interest rates. The rates are much higher than typical bank rates. Each of the CD terms offers interest rates competitive with other online CDs. The interest rates are not tiered. Any balance above $5,000 earns the most competitive interest rate offered.

Each Citizens Access CD comes with the CD Pledge Rate guarantee. Once you fund your CD, Citizens Access watches interest rates for ten days. The Rate Pledge guarantees you lock in the highest interest rate during that time. Once you lock in the highest interest rate, the rate stays the same for the entire term.

Citizens Access offers a good variety of CD terms. Those terms range from a six-month term to a five-year term. In all, Citizens Access offers seven CD term lengths.

Citizens Access encourages CD laddering. This means dividing up your investment between different term CDs. Dividing up your money can earn more interest. You can invest your money into short-term or long-term CDs. The Citizens Access website offers tools to help you understand CD laddering better.

The Citizens Access CDs have high opening required amounts. Each of the CD terms require $5,000 to open. The savings account also requires $5,000 to open.

There are limited ways to open and fund Citizens Access CDs. You cannot deposit cash or make a wire transfer into the CD. You can link an external bank account or deposit a check to fund the account. Make changes to the account during the 10-day grace period or once the CD reaches maturity.

To set up a maturity plan for your Citizens Access CD you need to call customer service. They can help you figure out what happens to your CD once it reaches maturity. Customer service has set hours they are available. Find the hours listed below.

Citizens Access offers two ways for customers to receive the interest earned on their CDs. You can choose to have the money added to the CD principal or transfer the money to another account. Those are the only two options for how to receive the interest earned.

Read the full Citizens Access review.

Popular Direct CD Review

Each Popular Direct CD offers competitive interest rates. The rates are competitive with other online accounts. The terms are shorter than 12-months offer competitive interest rates as well. Popular Direct interest rates are much higher than typical bank interest rates.

There are a good variety of CD terms offered through Popular Direct. The terms range in length from three-months to five-years. There are eight CD term lengths in all. You can open any of these CD terms online.

If you have a question and need to contact customer service, they are available anytime. Customers can reach a customer service representative every day, all day. Their customer service phone line is open 24 hours a day, seven days a week. You can also contact customer service through email or mail.

The process of opening Popular Direct CD terms is entirely online. It takes around ten minutes to complete the application for a new CD account. Once you successfully open an account, everything for your account is online. Access your accounts from anywhere, anytime.

Popular Direct CDs have a high set amount required to open their CDs. The requirement is $10,000 to open each CD term. If you do not have at least the $10,000 balance, you cannot open a Popular Direct CD.

The fee for withdrawing money from Popular Direct CDs before the maturity date is high. For terms less than 91 days, the fee is 89 days of interest. For terms greater than 91 days, but shorter than 12-months, the fee is 120 days of interest. The fee for terms longer than 12-months, but shorter than 36-months, is 270 days of interest. For terms from 36-months to 60-months, the fee is 365 days of interest. Terms 60-months or longer has a fee of 730 days of interest.

Some CDs allow you to withdraw interest earned on CDs without paying an early withdrawal fee. Popular Direct does not. They do not allow for withdrawals of the CD principal or the interest earned without paying a fee. You can only make withdrawals without a fee during the grace period.

There is only one way to fund your Popular Direct CDs. Customers must link each CD to an external bank account. When you open a CD, you must make the deposit from a linked external account. This is part of the account opening process. Once the accounts are linked, you can make electronic transfers into your CD. To avoid a fee, only transfer money when you first open the account and during the grace period.

Read the full Popular Direct review.

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