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Popular Direct VS Comenity Direct

Which bank is better for you?

  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Variety of Terms: 5.0 Star Icon
  • Required Opening Amount: 3.0 Star Icon
No Rate Information
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Pros:

  • All CD terms offer competitive rates
  • Good variety of terms available
  • Customer service available 24/7
  • Opening CDs is completely online

Cons:

  • High opening required amount
  • Early withdrawal penalties are high
  • Cannot withdraw interest without a fee
  • Only one way to fund CDs
  • Financial Rates: 5.0 Star Icon
  • Customer Service: 2.5 Star Icon
  • Variety of Terms: 4.0 Star Icon
  • Required Opening Amount: 3.0 Star Icon
No Rate Information
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Pros:

  • Competitive interest rates on all CDs
  • Encourages CD laddering
  • Low opening required amounts
  • Can open all CDs online

Cons:

  • Opening amount requires one sum
  • Limited CD terms available
  • No interest rate guarantee
  • Customer service not open 24/7
Popular Direct CD Review

Each Popular Direct CD offers competitive interest rates. The rates are competitive with other online accounts. The terms are shorter than 12-months offer competitive interest rates as well. Popular Direct interest rates are much higher than typical bank interest rates.

There are a good variety of CD terms offered through Popular Direct. The terms range in length from three-months to five-years. There are eight CD term lengths in all. You can open any of these CD terms online.

If you have a question and need to contact customer service, they are available anytime. Customers can reach a customer service representative every day, all day. Their customer service phone line is open 24 hours a day, seven days a week. You can also contact customer service through email or mail.

The process of opening Popular Direct CD terms is entirely online. It takes around ten minutes to complete the application for a new CD account. Once you successfully open an account, everything for your account is online. Access your accounts from anywhere, anytime.

Popular Direct CDs have a high set amount required to open their CDs. The requirement is $10,000 to open each CD term. If you do not have at least the $10,000 balance, you cannot open a Popular Direct CD.

The fee for withdrawing money from Popular Direct CDs before the maturity date is high. For terms less than 91 days, the fee is 89 days of interest. For terms greater than 91 days, but shorter than 12-months, the fee is 120 days of interest. The fee for terms longer than 12-months, but shorter than 36-months, is 270 days of interest. For terms from 36-months to 60-months, the fee is 365 days of interest. Terms 60-months or longer has a fee of 730 days of interest.

Some CDs allow you to withdraw interest earned on CDs without paying an early withdrawal fee. Popular Direct does not. They do not allow for withdrawals of the CD principal or the interest earned without paying a fee. You can only make withdrawals without a fee during the grace period.

There is only one way to fund your Popular Direct CDs. Customers must link each CD to an external bank account. When you open a CD, you must make the deposit from a linked external account. This is part of the account opening process. Once the accounts are linked, you can make electronic transfers into your CD. To avoid a fee, only transfer money when you first open the account and during the grace period.

Read the full Popular Direct review.

Comenity Direct CD Review

The Comenity Direct CDs offer competitive interest rates on each of their CD terms. The interest rates are competitive with other online accounts. These rates are much higher than typical bank rates. The rates are not tiered. Any amount over $1,500 earns competitive rates.

Comenity Direct encourages CD laddering. CD laddering is when you open one five-year CD each year. Your money earns competitive interest rates offered by five-year CDs. By opening one each year, one renews each year. This allows you access to your money every year without an early withdrawal penalty.

The CDs with Comenity Direct have low opening required amounts. They each need only $1,500 to open. Once you fund the CD, your money starts earning interest immediately.

Each of the CDs offered through Comenity Direct can be opened online. This is an entirely online bank. You open your account online and take care of all your banking needs online. They offer a website as well as a mobile app to access your accounts.

The opening required amount to fund Comenity Direct CDs requires $1,500. This amount must be deposited in one transaction. You cannot make that deposit through multiple transactions.

Comenity Direct offers online CDs. There are limited CD terms available. They offer one, two, three, four, and five-year terms. Open each of the Comenity Direct CDs entirely online.

The Comenity Direct CDs do not offer an interest rate guarantee. The interest rates on each of the CDs are competitive. But, if the rates increase shortly after opening the CD, your interest rates will not increase.

Customer service hours for Comenity Direct are not 24/7. They do offer extended customer service hours. They are open on weekdays from 7 a.m. to 11 p.m. and weekends from 9 a.m. to 5 p.m. You can call customer service or send an email. There are no branch locations.

Read the full Comenity Direct review.

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