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Citizens Access VS Comenity Direct

Which bank is better for you?

  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Variety of Terms: 5.0 Star Icon
  • Required Opening Amount: 3.0 Star Icon
No Rate Information
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Pros:

  • Competitive interest rates on CDs
  • CD Rate Pledge guarantee
  • Good variety of CD terms offered
  • Encourages CD laddering

Cons:

  • High opening required amounts
  • Limited ways to fund your CD
  • Customer service sets up maturity plan
  • Only two ways to receive CD interest
  • Financial Rates: 5.0 Star Icon
  • Customer Service: 2.5 Star Icon
  • Variety of Terms: 4.0 Star Icon
  • Required Opening Amount: 3.0 Star Icon
No Rate Information
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Pros:

  • Competitive interest rates on all CDs
  • Encourages CD laddering
  • Low opening required amounts
  • Can open all CDs online

Cons:

  • Opening amount requires one sum
  • Limited CD terms available
  • No interest rate guarantee
  • Customer service not open 24/7
Citizens Access CD Review

Citizens Access CDs offer competitive interest rates. The rates are much higher than typical bank rates. Each of the CD terms offers interest rates competitive with other online CDs. The interest rates are not tiered. Any balance above $5,000 earns the most competitive interest rate offered.

Each Citizens Access CD comes with the CD Pledge Rate guarantee. Once you fund your CD, Citizens Access watches interest rates for ten days. The Rate Pledge guarantees you lock in the highest interest rate during that time. Once you lock in the highest interest rate, the rate stays the same for the entire term.

Citizens Access offers a good variety of CD terms. Those terms range from a six-month term to a five-year term. In all, Citizens Access offers seven CD term lengths.

Citizens Access encourages CD laddering. This means dividing up your investment between different term CDs. Dividing up your money can earn more interest. You can invest your money into short-term or long-term CDs. The Citizens Access website offers tools to help you understand CD laddering better.

The Citizens Access CDs have high opening required amounts. Each of the CD terms require $5,000 to open. The savings account also requires $5,000 to open.

There are limited ways to open and fund Citizens Access CDs. You cannot deposit cash or make a wire transfer into the CD. You can link an external bank account or deposit a check to fund the account. Make changes to the account during the 10-day grace period or once the CD reaches maturity.

To set up a maturity plan for your Citizens Access CD you need to call customer service. They can help you figure out what happens to your CD once it reaches maturity. Customer service has set hours they are available. Find the hours listed below.

Citizens Access offers two ways for customers to receive the interest earned on their CDs. You can choose to have the money added to the CD principal or transfer the money to another account. Those are the only two options for how to receive the interest earned.

Read the full Citizens Access review.

Comenity Direct CD Review

The Comenity Direct CDs offer competitive interest rates on each of their CD terms. The interest rates are competitive with other online accounts. These rates are much higher than typical bank rates. The rates are not tiered. Any amount over $1,500 earns competitive rates.

Comenity Direct encourages CD laddering. CD laddering is when you open one five-year CD each year. Your money earns competitive interest rates offered by five-year CDs. By opening one each year, one renews each year. This allows you access to your money every year without an early withdrawal penalty.

The CDs with Comenity Direct have low opening required amounts. They each need only $1,500 to open. Once you fund the CD, your money starts earning interest immediately.

Each of the CDs offered through Comenity Direct can be opened online. This is an entirely online bank. You open your account online and take care of all your banking needs online. They offer a website as well as a mobile app to access your accounts.

The opening required amount to fund Comenity Direct CDs requires $1,500. This amount must be deposited in one transaction. You cannot make that deposit through multiple transactions.

Comenity Direct offers online CDs. There are limited CD terms available. They offer one, two, three, four, and five-year terms. Open each of the Comenity Direct CDs entirely online.

The Comenity Direct CDs do not offer an interest rate guarantee. The interest rates on each of the CDs are competitive. But, if the rates increase shortly after opening the CD, your interest rates will not increase.

Customer service hours for Comenity Direct are not 24/7. They do offer extended customer service hours. They are open on weekdays from 7 a.m. to 11 p.m. and weekends from 9 a.m. to 5 p.m. You can call customer service or send an email. There are no branch locations.

Read the full Comenity Direct review.

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